Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about our macarons, shipping, and policies.

Shipping & Delivery ▾

How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout.

Do you ship internationally?
Yes, we ship to select international destinations. Shipping times and costs vary by location.

How are macarons packaged for shipping?
Our macarons are carefully packaged in insulated boxes with ice packs to ensure they arrive fresh and in perfect condition.

Returns & Exchanges ▾

What is your return policy?
Due to the perishable nature of our products, we cannot accept returns. However, if you receive damaged or defective macarons, please contact us within 24 hours of delivery.

What if my order arrives damaged?
Please take photos of the damaged items and packaging, and contact us immediately. We will work with you to resolve the issue promptly.

Product Information ▾

What ingredients are used in your macarons?
We use only the finest ingredients including premium almond flour, French butter, and natural flavorings. Each macaron is crafted with care and attention to detail.

Do you offer dairy-free options?
Yes, we offer a selection of dairy-free macarons. Please check our Dairy-Free collection for available flavors.

How should I store my macarons?
Macarons should be stored in the refrigerator and are best enjoyed within 5-7 days. For optimal flavor, let them come to room temperature before serving.

Can I freeze macarons?
Yes, macarons freeze beautifully for up to 3 months. Store them in an airtight container and thaw in the refrigerator before enjoying.

Orders & Customization ▾

Can I customize my macaron box?
Yes! Use our Build Your Own Macaron Box feature to select your favorite flavors and create a personalized assortment.

Do you offer corporate or bulk orders?
Yes, we welcome corporate and bulk orders for events, weddings, and special occasions. Please contact us for custom quotes and arrangements.

How far in advance should I place my order?
We recommend placing orders at least 3-5 days in advance to ensure availability, especially for large or custom orders.

Gift Boxes & Subscriptions ▾

Do you offer gift wrapping?
All of our macaron boxes come beautifully packaged and ready for gifting. Premium gift wrapping options are available at checkout.

How do subscriptions work?
Our subscription service delivers fresh macarons to your door on a regular schedule. Choose from monthly or bi-weekly deliveries and enjoy exclusive subscriber flavors.

Can I send macarons as a gift?
Absolutely! You can add a personalized gift message at checkout and ship directly to the recipient.

Still have questions?

We're here to help! Contact our customer service team.

Contact Us